Question 1

My account

Accepted Answer

How does the dashboard work? How can I change my password? I forgot my password, how do I get a new one? How do I check my previous account transactions? Can I set up a business account? Can I open a personal account with you? How can I delete my account? How to update your billing Address Do you have a membership scheme and how does it work? How to check details of a previous order?

Question 2

Wallet

Accepted Answer

What are the benefits of paying by wallet? How does the wallet re-charge work? How do I top up my wallet? How can I use the credit in my wallet? How can I withdraw funds from my wallet? What payment methods are available for my wallet? How can I cancel a direct debit set up on my wallet?

Question 3

Setting up an account

Accepted Answer

How long does it take to set up a business account? What are the benefits of a business account? Do you offer daily collections?

Managing your account